Parcel on its way but you're not at home?
Your MyPost account gives you two delivery options - have your parcel left in a safe place1 or redirect it2 somewhere else.
Change the delivery address
Redirect your parcel to a different street address, like your workplace. You can change the address right up until your parcel is picked up for delivery.
How it works
If the sender includes your email address, mobile phone number or Australia Post Customer Number (APCN) in the shipping details we'll send you updates2 along the way.
Your parcels will also appear on the track list in your MyPost account.
When collection points are available, simply follow the prompts to manage your delivery.
What else you can do with a MyPost account
Save the parcels you're tracking to see them all in one place
Get email, SMS and push notifications along the way
Share notifications with others to keep them updated