What you need to know about redirecting your parcel
- You can request redirection once your parcel leaves the sender right up until the day of delivery. If redirection is no longer available for a particular parcel, you won’t be able to choose this option.
- When you shop online, use the same email address that you used for your MyPost account. This lets you access delivery options like redirection.
- Add your home address and mobile number to your MyPost account so we can match more parcels to you and enable your preferred delivery options.
- Redirect your parcel while in transit to any Collection Poi